Terms and Conditions (boring, but clear) – Luca Pignatelli (lucapignatelli.eu)
- General
These terms and conditions apply to all offers, orders, and agreements via the website lucapignatelli.eu, managed by the brand Luca Pignatelli. By using the website and placing an order, you agree to these terms. - Products
The brand Luca Pignatelli sells clothing and accessories to consumers (B2C) through the webshop. All products are carefully described and displayed. Colors may slightly differ from reality due to screen settings. - Orders and Payment
Orders are processed through the WooCommerce platform. Payment is possible via PayPal, credit card, and other methods supported by WooCommerce. An order is only final after receipt of payment. - Shipping and Delivery
We ship internationally. Delivery time depends on the destination country. Shipping costs are stated during checkout. We are not liable for delays beyond our control (such as customs or postal service delays). - Returns and Right of Withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return the product. The full order amount including the original shipping costs will be credited, provided the product is received back in its original condition. The costs for return shipping are at your own expense. Returns are processed through our MyParcel return portal. You can easily register your return via this link
- Liability
The brand Luca Pignatelli is not liable for damage resulting from the use of the website or delivered products, unless there is intent or gross negligence. We are not responsible for errors in product descriptions or pricing information. - Intellectual Property
All texts, images, logos, and other material on lucapignatelli.eu are the property of the brand Luca Pignatelli or its licensors and may not be copied, shared, or used without prior written permission. - Privacy & Cookies
We respect your privacy. Personal data is used exclusively for order processing and communication. For more information, please refer to our privacy statement. The website uses cookies to improve your user experience. - Applicable Law
Belgian law applies to these terms. Disputes will be submitted to the competent court in Hasselt, unless mandatory law dictates otherwise.